Routeware will launch a new brand and new technology solutions
PORTLAND, Ore., April 27, 2022 (GLOBE NEWSWIRE) — Routeware today announced a number of new technology solutions that will debut at WasteExpo 2022.
“We are excited to meet customers in person at WasteExpo, and we look forward to hearing the ideas, suggestions and wishlist items that have spilled over into their organizations. We will share our product roadmap and introduce new features,” said Tom Malone, CEO of Routeware.
Returning to the show for the first time since the start of the Covid-19 pandemic, Routeware will introduce new features to help address current industry challenges, such as fuel costs, risk mitigation and resilience, driver shortages and retraining legislation:
- Robust fuel-efficient fleet decarbonization solutions: With driver shortages and rapidly rising fuel costs, fleet efficiency remains a key priority for municipal and private carriers. The latest generation of Routeware’s fleet automation solutions offers robust and reliable service verification, photo and video capture on a wider range of Routeware’s on-board computers, and full integration with fleet management software. industry-leading route optimization to further increase productivity and efficiency.
- Fully integrated real-time video: The increased use of video by carriers to improve both customer service and safety is also evident in the unique integration of real-time video services into back-office solutions for customer management, l routing and distribution. By giving customer service staff the evidence they need to fend off false complaints, they can significantly reduce the frequency of pushbacks and the volume of future calls.
- Better engagement and digital experiences: Service and customer experience remain high priorities in a competitive market, and Routeware continues to see the growing use of online communication, education and self-service technology as a key trend in the waste and recycling sector – and he is eager to put him to work with customers. In areas such as customer service, recycling education and engagement, and commerce, Routeware has developed digital tools that enable carriers to integrate necessary functionality into their own websites – and through apps. personalized – to allow residents and businesses to serve themselves online.
Visitors to Routeware Booth #3550 will have the opportunity to demo the new technology and play the Waste Sorting Game to test their knowledge of recycling across the United States. Customers are invited to participate in focus group sessions at the booth and meet with senior management.
Routeware will kick things off on Monday morning with WasteExpo’s first learning session at 8:15 a.m. “Mobile Apps: The Waste and Recycling Industry at Your Fingertips” will feature Ryan Buhay, ReCollect Account Manager, former Waste360 Award Winner 40 Under 40, and Routeware customers Waste Connections and City of Austin.
Routing software digitally transforming the waste and recycling industry for over 20 years. Our mission is to help waste and recycling operators use technology to delight customers, improve operations and protect our planet. Routeware solutions are used by smart cities and carriers in every US state, Canada and the UK, benefiting over 50 million people. Learn more about www.routeware.com.
ReCollect, a Routeware company, provides digital recycling education and awareness tools that make it easier for governments, carriers and universities to connect and engage with the people they serve. Our solutions save time and resources, and help foster better recyclers. For more information, visit www.recollect.net.